Los Angeles City Employees’ Retirement System launches modern, stunning website
Established in 1937, The Los Angeles City Employees’ Retirement System (LACERS) provides pension benefits and administers a retiree health care program to more than 26,000 active city employees and over 20,000 retirees and their beneficiaries.
After years of dealing with an outdated website and complicated content management tools, LACERS came to Digital Deployment, seeking a new pension website and online platform that would empower them to transform their customer experience online.
Read on to discover a few of the more impactful elements of this project.
Maryland State Retirement and Pension System
The Maryland State Retirement and Pension System (SRPS) supports Maryland’s public servants by administering the survivor, disability, and retirement benefits for 400,000+ members which include active and former State employees, teachers, State police, judges, law enforcement officers, correctional officers and legislators across the state.
Sacramento County Employees’ Retirement System
Founded in 1941, The Sacramento County Employees’ Retirement System (SCERS) is a defined benefit retirement system dedicated to ensuring Sacramento’s public servants have access to financial security and an opportunity to achieve their retirement goals.
Ventura County Employees’ Retirement Association’s (VCERA)
Recently we had the opportunity to work with Ventura County Employees’ Retirement Association (VCERA) on a brand new website. Up until this process, their content was hidden deep within Ventura County’s extensive web presence.
New York City Employees Retirement System (NYCERS)
Recently, we had the opportunity to work with the New York City Employees Retirement System (NYCERS) on their new website. Serving more than 350,000 active members and retirees in New York City, NYCERS is the largest municipal public employee retirement system in the United States.
California State Teachers’ Retirement System (CalSTRS)
This new site was built for teachers by the California State Teachers’ Retirement System (CalSTRS) to communicate timely information about pensions, the history of plan funding, the value of their defined benefits, and the unfunded actuarial liability. Serves over 862,000 teachers as well as the general public.
Working with over 25 CalSTRS stakeholders, Digital Deployment brought multiple sites together to have a unified look and feel.
Contra Costa County Employees’ Retirement Association
A redesigned Contra Costa County Employees’ Retirement Association website unifies and streamlines many types of content including calculators, handbooks, forms repository, and agendas and minutes. They now have a cohesive look and feel while being both mobile-friendly and Section 508-compliant for users with disabilities.
San Mateo County Employees’ Retirement Association
We worked with the San Mateo County Employees’ Retirement Association to create a clean, responsive, disability-friendly, and uniquely San Mateo design that works well on all devices for all age groups.
Today, SamCERA enjoys a site that can be edited by both IT and communications with enormous flexibility which has allowed them to create entirely new sections on their own.
Using data, we found that nearly 90% of their users were only accessing less than 10% of the pages on the site, so we reorganized the site and made those key pages and sections easier to find.
City of Redlands
Located just northeast of Los Angeles, the City of Redlands’ charming downtown, inviting atmosphere, rich history, and easy access to a wide range of outdoor activities make it a natural destination for residents, businesses, and visitors alike.
Committed to making the city a great place to work, live, and play, Redlands came to Digital Deployment seeking our government website expertise to build a modern, mobile-first website that would streamline the path to essential services while strengthening the brand and identity of the city.
City of Grass Valley
The City of Grass Valley is a special place to live. For years, the Gold Rush history, charming downtown, and access to the outdoors have drawn residents and visitors alike. However, in recent years, an influx of new tech companies, commercial projects, and exciting developments have created the perfect environment for young professionals and their families to join the community and lay down roots.
Sacramento Area Council of Governments
The Sacramento Area Council of Governments (SACOG) reached out to Digital Deployment because they needed a website design agency with government expertise and a deep understanding of how to organize its extreme amount of content and data to better sever SACOG’s numerous audiences. It also had the complexity of multiple external websites that needed to be migrated to the new platform.
Using Slick Plan to cooperatively create a new information architecture and putting heavy emphasis on the content inventory, migration and governance plan allowed us to design a very inviting site, house 13,000+ documents and create a cohesive user experience.
Our new website is awesome. Thank you!
- Monica Hernández, Communications Director