The California Faculty Association (CFA) is a union of 23,000
professors, lecturers, librarians, counselors and coaches who
teach in the California State University system.
CFA had an aging website that was not user friendly and couldn’t
be updated by CFA staff. It was visually outdated,
difficult to navigate, and both visitors and staff reported that
they were not able to find what they were looking for.
Sacramento Area Sewer District, or SASD, had an aging website
that was not user friendly and couldn’t be updated by SASD staff.
It was visually outdated, difficult to navigate, and both
visitors and staff reported that they were not able to find what
they were looking for. Perhaps most importantly, it didn’t
represent how much this organization cares about its customers.